INTRODUCTION
Cool Shit (we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
CHANGES TO THIS POLICY
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy. This policy was last updated on the 6 May 2023.
WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM
We collect personal information about you from:
- you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
- third parties where you have authorised this or the information is publicly available.
If possible, we will collect personal information from you directly.
HOW WE USE YOUR PERSONAL INFORMATION
We will use your personal information:
- to verify your identity
- to provide services and products to you
- to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
- to improve the services and products that we provide to you
- to undertake credit checks of you (if necessary)
- to bill you and to collect money that you owe us, including authorising and processing credit card transactions
- to respond to communications from you, including a complaint
- to conduct research and statistical analysis (on an anonymised basis)
- to protect and/or enforce our legal rights and interests, including defending any claim
- for any other purpose authorised by you or the Act.
DISCLOSING YOUR PERSONAL INFORMATION
We may disclose your personal information to:
- another company within our group any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
- a credit reference agency for the purpose of credit checking you
- other third parties (for anonymised statistical information)
- a person who can require us to supply your personal information (e.g. a regulatory authority)
- any other person authorised by the Act or another law (e.g. a law enforcement agency)
- any other person authorised by you
- A business that supports our services and products may be located outside New Zealand.
This may mean your personal information is held and processed outside New Zealand.
PROTECTING YOUR PERSONAL INFORMATION
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at [email protected]. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
INTERNET USE
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you post your personal information on the website’s [message board/ chat room], you acknowledge and agree that the information you post is publicly available.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.
TERMS AND CONDITIONS OF USE
Welcome to Cool Shit! Please read these terms and conditions carefully before using our website. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Payment Terms:
- All payments must be made in New Zealand Dollars (NZD). We accept payment by Stripe and PayPal. All sales are final and non-refundable.
Delivery:
- We will deliver the purchased product to the address specified by you during the ordering process. Delivery times may vary, and we do not guarantee any delivery dates. We are not responsible for any delay in delivery caused by unforeseeable circumstances or events beyond our control.
Product Information:
- We make every effort to ensure that the product information displayed on our website is accurate. However, we do not guarantee the accuracy, completeness, or reliability of any product information. We reserve the right to modify or discontinue any product at any time without notice.
Yearly Memberships
- We offer yearly memberships that provide exclusive benefits to our members. The membership fee is non-refundable and must be paid in full at the time of purchase. Membership benefits may vary and are subject to change at any time without notice.
Limitation of Liability:
- All content, including text, graphics, logos, images, and software, on our website is the property of Cool Shit and is protected by New Zealand and international copyright laws. You may not reproduce, modify, distribute, or otherwise use any content without our prior written permission.
Governing Law:
- These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising from the use of our website or any products purchased through our website shall be resolved in the courts of New Zealand.
Modification of Terms:
- We reserve the right to modify these terms and conditions at any time without notice. Your continued use of our website following any such modification constitutes your agreement to be bound by the modified terms and conditions.
If you have any questions or concerns about these terms and conditions, please contact us at Cool Shit.